Joy supports its customers with over 20 warehouses and 24/7 support.

Joy has the industry's most extensive aftermarket support structure with over 20 warehouses located in the key mining areas offering 24/7 support.


Joy's extensive warehouse network stocks parts for their client base.

Joy Global Underground Mining has one of the most extensive parts and service support networks in the mining industry. Over 200 Field Service Engineers and Customer Service Representatives are ready to help customers keep Joy equipment in production.

Joy genuine parts can be found around the globe. Over 20 warehouses in 8 countries are ready to supply the right parts at the right time. These warehouses are staffed by Joy employees dedicated to the support of Joy’s customers and equipment. By maintaining its own warehouse and computerized inventory system, Joy can insure the quality and timely delivery of it parts direct to the customer – anywhere in the world.

Joy genuine parts are quality OEM parts that were specifically designed to work in the harsh underground environment. Joy engineers are actively involved in each part’s design and specifications. Over 90 years of history are at work around the world to make sure the parts fit and perform properly.

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