Field Service technicians provide clients with aftermarket support.

Joy Global Underground Mining has the industries most extensive aftermarket support structure with over 20 warehouses located in the key mining areas offering 24/7 support

Field Service

Joy Global Underground Mining has over 240 field service representatives, field service engineers and engineering specialists located in key coal producing regions worldwide, providing the most extensive network of field support than any other manufacturer of underground mining equipment.

Joy Global Underground Mining's field service team assist customers with items such as repairs, advise on maintenance schedules and change-outs due to engineering improvements. They have direct contact with the entire organization from factory engineering to customer training. This value-added service puts them directly in touch with a Joy Global Underground Mining expert in any area they will ever encounter

 

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