Frequently Asked Questions

Q. Where does the name JOY come from?

The name JOY comes from our founder Joseph Francis Joy. Joseph Joy was an inventor and developed the first mechanized loading system in 1919. Learn more about Joseph F. Joy.

Q. What does Joy Mining Machinery manufacture?

Joy Mining Machinery has 90 years' experience as a global leader in the development, manufacture, distribution, and service of underground mining machinery for the extraction of coal and other bedded materials.

Q. What type of minerals does Joy's equipment mine?

The majority of Joy's equipment operate in underground coal mines. But its equipment is also used in other bedded materials such as trona, salt, potash, gypsum and oil shale.

Q. Where are Joy customers located?

Our customers are located around the world. We have been supporting customers worldwide since early in the 20th century. Some of the countries we do business in include: Australia, Botswana, Brazil, Canada, Chile, India, Mexico, Norway, Peoples Republic China, Poland, Republic of South Africa, Russia, United Kingdom, United States of America.

Q. How are Joy products distributed and supported globally?

All Joy Mining Machinery products are distributed and supported by the company’s 46 facilities located in eight countries around the world. The Joy facilities include sales offices, manufacturing plants, service centers and/or parts warehouses located in Australia, India, People’s Republic of China, Poland, Russia, South Africa, United Kingdom and the United States.

Q. What is Joy Global Inc.?

Joy Global Inc. is the parent company for the two business segments, Joy Mining Machinery and P&H Mining Equipment. Joy designs, produces, markets and supports equipment for the underground mining industry, while P&H designs, produces, markets and supports equipment for the surface mining industry. The company is a publicly traded company and is listed on the NASDAQ stock exchange under the symbol JOYG. For more information, Visit www.joyglobal.com.

Q. How many people are employed at Joy Mining Machinery worldwide?

Over 6100 people are employed by the company at 46 locations in 8 countries.