Joy Global has over 90 years experience as a global leader in the development, manufacture, distribution and service of underground mining machinery for the extraction of coal and other bedded materials.
Joy Global manufactures longwall shearers, roof supports, face conveyors, stageloaders, continuous miners, batch haulage vehicles (shuttle cars and battery haulers), continuous haulage systems (continuous chain haulage and flexible conveyor train), and bolting products (mobile, on-board and portable) for use in longwall and room and pillar mining operations.
Joy Global has the world’s largest and most extensive direct service and support infrastructure in place of any underground equipment supplier. Service centers and warehouses located in all key mining regions provide 24/7 support for JOY equipment. With over 240 service engineers around the world, our customers have a tremendous depth of technical resources they can rely on.
Our Life Cycle Management program will help our customers better manage their equipment to maximize production. Joy Global's Smart Services program, will maximize our customer’s assets by providing better machine availability, utilization, minimal downtime and reduced costs.
Our vision is to be a world-class service company delivery the most reliable and productive productrs, systems and solutions that solve minings toughest challenges.